Course Overview
Designed for experienced IT professionals, this course expands the foundational administrative skills by introducing scalability, redundancy, and security configurations as well as troubleshooting techniques for common issues. You will learn to build and combine App Layers to optimize management of your app and desktop images. You will learn how to implement Workspace Environment Management to improve logon times, centralize user settings management, and optimize the performance of machines. You will leave this course with a good understanding of how to manage more complex solutions such as multi-location environments with configurations around StoreFront, the Delivery Controllers, App Layering, and Workspace Environment Management.
Course Content
- Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability
- Manage CVAD Multiple Locations
- Backups and Disaster Recovery
- Advanced Authentication Methods
- App and Data Security
- Secure VDAs
- Introduction to Troubleshooting
- Troubleshoot Access Issues
- Troubleshoot Delivery Controller Issues
- Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
- Troubleshoot HDX Connection Issues
- Intro to App Layering and Architecture Overview
- OS Layers
- Platform Layers
- App Layers
- Elastic App Layers and User Layers
- Deploy a Layered Image
- Layer Priority and Maintaining an App Layering Environment
- Intro to WEM and Architecture Components
- WEM Deployment Install
- WEM Consoles and Initial Setup
- WEM System and Log On Optimization
- WEM Security and Lockdown Features
- Planning - The WEM Agent
- WEM Monitoring, Reporting, and Troubleshooting
- Upgrading WEM and Migration to WEM Service
Prerequisites
Strong foundational knowledge of:
- Windows Server and Desktop operating systems.
- Active Directory, Policies, Profiles, Networking and Hypervisors.
Course Objectives
- How to implement advanced administration concepts such as troubleshooting, backups, disaster recovery, scalability and redundancy for a Citrix Virtual Apps and Desktop Site
- Security considerations and configurations including multi-site management using zones.
- Create, administer, and manage App Layering OS, platform, application, elastic, and user layers.
- Integrate Citrix App Layering Into a Citrix Virtual Apps and Desktop deployment.
- Install and initialize WEM and integrate into Citrix Virtual Apps and Desktops and Citrix DaaS.
- Configure WEM features to improve the end user environment and virtual resource consumption.
- Migrate an on-premises WEM deployment to WEM service.
Outline: Citrix Virtual Apps and Desktops Advanced Administration (CVAD-301)
Module 1: Introduction to Citrix Virtual Apps and Desktops Advanced Config, Redundancy, and Scalability
- Citrix Virtual Apps and Desktops Redundancy and Scalability
- StoreFront and NetScaler Gateway
- Site Infrastructure Redundancy and Scalability
- Machines Running the Virtual Delivery Agent
Module 2: Manage CVAD Multiple Locations
- Zones
- VDA Registration in a Multi-Zone Environment
- Zone Preference
- Optimal Gateway Routing and Zones
- StoreFront Resource Aggregation
- Managing StoreFront Store Subscriptions in a Multi-Location Environment
Module 3: Backups and Disaster Recovery
- Backups
- Disaster Recovery Considerations
- Disaster Recovery Process
Module 4: Advanced Authentication Methods
- Multi-factor Authentication - RADIUS and One Time Passwords (OTP)
- Multi-factor Authentication – Smart Card Authentication
- Federated Authentication
Module 5: App and Data Security
- Introduction to Application Security
- Preventing Jailbreak Attacks
- Minimizing the Impact of Attacks
Module 6: Secure VDAs
- Transport Layer Security (TLS) Virtual Delivery Agent (VDA) Encryption
- Microsoft Group Policy Objects (GPOs) and Citrix Policies
- Image Management
Module 7: Introduction to Troubleshooting
- Troubleshooting Methodology
- Resource Tools and Utilities
- Introduction to PowerShell
Module 8: Troubleshoot Access Issues
- Troubleshooting StoreFront
- Troubleshooting NetScaler Gateway
- Troubleshooting Access and Authentication
- Troubleshooting App/Desktop Launch
Module 9: Troubleshoot Delivery Controller Issues
- Validating FlexCast Management Architecture (FMA) Services
Module 10: Troubleshoot Virtual Delivery Agent (VDA) Registration Issues
- Troubleshooting Virtual Delivery Agent (VDA) Registration
Module 11: Troubleshoot HDX Connection Issues
- Troubleshooting HDX Connections
Module 12: Intro to App Layering and Architecture Overview
- Citrix App Layering Introduction
- Architecture
Module 13: OS Layers
- OS Layers
Module 14: Platform Layers
- Platform Layers
Module 15: App Layers
- App Layers
Module 16: Elastic App Layers and User Layers
- Elastic App Layers
- User Layers
Module 17: Deploy a Layered Image
- Using Layered Images with CVAD
Module 18: Layer Priority and Maintaining an App Layering Environment
- Layer Priority
- Updating Layers
- Maintaining and Updating the App Layering Environment
- Common Citrix App Layering Considerations and Additional Resources
Module 19: Intro to WEM and Architecture Components
- WEM Features and Benefits
- WEM On-Premises Components and Deployments
- WEM Service Components and Deployments
- WEM Component Communication Workflows
- WEM Service Component Communication Workflows
Module 20: WEM Deployment Install
- On-premises WEM: Leading Practice Installation Prerequisites and Steps
- Creating the WEM Database
- Running the WEM Infrastructure Service Configuration Utility
- WEM On-Premises vs WEM Service
- WEM Service: Leading Practice Installation Prerequisites and Steps
- ADMX Template Configuration
- WEM Agent Installation
Module 21: WEM Consoles and Initial Setup
- On-Premises WEM and WEM Service Consoles
- WEM Web Console
- WEM Initial Setup
- Migrating GPO settings to WEM
Module 22: WEM System and Log On Optimization
- WEM System Optimization Overview
- WEM CPU Management
- WEM Memory Management
- Additional System Optimization Features
- WEM Log On Optimization Overview
- WEM Assigned Actions
- WEM Environmental Settings
- Citrix Profile Management In WEM
Module 23: WEM Security and Lockdown Features
- WEM Security Management Features
- Privilege Elevation and Process Hierarchy Control
- WEM Transformer
Module 24: Planning - The WEM Agent
- WEM Settings Processing and WEM Agent Caches
- WEM Agent Integration with Citrix Virtual Apps and Desktops and Citrix DaaS
Module 25: WEM Monitoring, Reporting, and Troubleshooting
- WEM Monitoring and Reporting
- WEM On-Premises Troubleshooting
- WEM Service Troubleshooting
- WEM Agent Troubleshooting
Module 26: Upgrading WEM and Migration to WEM Service
- Upgrading Workspace Environment Management
- WEM On-Premises Migration to WEM Service