Course Overview
Attend Discovery Fundamentals to learn how to use probes, sensors, and discovery patterns to captures IP-enabled configuration items (CIs), maps relationships and dependencies in your ServiceNow CMDB. Discovery Fundamentals lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.
An exam voucher is included in the course price.
Course Content
A combination of course content and lab work will help attendees learn to:
- Understand the big picture of the ServiceNow Discovery solution
- Install and configure multiple MID Servers to configure a MID Server
- Understand Credential-less and Credential-based Discovery
- Configure Discovery to find Linux and Windows Servers, Network Devices, and Applications
- Prevent Duplicate CIs with CI Identifiers
- Create New CI Classes
- Extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns
- Learn common troubleshooting techniques
Who should attend
This course is designed for ServiceNow administrators and consultants who need to implement and administer ServiceNow Discovery.
Certifications
This course is part of the following Certifications:
Course Objectives
Capture IP-enabled configuration items (CIs), maps relationships and dependencies in your ServiceNow CMDB using probes, sensors, and discovery patterns